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This document sets forth the privacy policy followed by Atom Vitamins for all its users, customers, vendors, etc. On this page, we have mentioned in detail how we safeguard and make use of your given data and under what circumstances. Generally, we collect personal data from our users. We have a dedicated section for users living in the USA and Canada and their respective rights because our clientele belongs majorly to these two regions.

Please take note that the owner and data controller are Atom Vitamins only and no one else. Whenever you use or happen to purchase any product from our site, then that automatically signifies that you give consent to the Privacy Policy terms mentioned herein.

Information We Collect:

Personal Information

We collect your data, too, to provide better services. This data includes usage data, device identification, cookies, email address, first name, last name, billing address, unique device identifiers, phone number, trackers (Google advertiser ID, Meta Pixel), and shipping address. This type of data is collected mainly when placing an order at ATOM VITAMINS or registering an account with us. 

Apart from this, we may collect payment information, such as credit card details, but we keep this information to ourselves only and never share it with anyone else. Our third-party service provider securely processes all transactions. 

We may also use cookies and tracking tools provided by third-party service providers to enhance your experience with the Atom Vitamins website. You have the right to control cookies via your browser settings. Go to the respective section to learn more details. 

Consider that all the data requested from every user by ATOM VITAMINS is definitely mandatory unless we explicitly state otherwise. Your failure to provide us with or grant us the right to access necessary data may affect our ability to provide you with all the required services or products. 

Non-Personal Information

We reserve the right to collect non-personal information whenever you visit our website, such as browser type, device type, location, website usage data, IP address, and the pages you visited. This information helps us improve our website’s functioning and make your browsing experience excellent.

Moreover, you can contact us to get an answer to any of your queries or seek customer support. In that case, Atom Vitamins may collect information related to your communication with us, such as your query, contact details, and subject.

Data Processing & Security

Data Processing Methods

We make use of top-class industry-standard protocols to safeguard your data. At our operating offices or head office, we process your data. It may be accessible to Atom Vitamins employees or other third-party service providers such as marketing, IT, and advertising. These parties are aware of the precautions they need to take to access the data, and we select these parties after passing them through a well-designed selection process. 

Data Processing Location

Depending upon the requirements and the location, we may transfer your data nationally or internationally. While doing data transfers, we comply with the respective legal frameworks. 

Data Sharing and Disclosure

As mentioned earlier, we may share your personal information with third-party service providers only who help us with processing your orders, payments, and other services. While providing these services, we ensure that your data is protected and that we never use it for any unauthorized purpose. 

We may disclose your information to comply with specific applicable laws, regulations, or other legal obligations or requests from government authorities. 

If, in the future, any merger, acquisition, or sale of Atom Vitamins assets happens, then your information with us may be transferred to the entity that acquired us or the upcoming organization. Understand that we never sell, rent, or lease your personal information to any third party to fulfill their marketing purpose.

Personal Data Retention

We store your data only to fulfill the parameters mentioned in this privacy policy document or as required by the law. After the retention period, we automatically delete your data from our servers.

Purpose of Data Collection

For different purposes, we collect the data, such as:

  • Analytics
  • Optimizing traffic
  • Advertising
  • Platform services
  • Sending messages
  • Resolving your queries
  • Improving your experience 
  • Managing contacts
  • Monitor infrastructure

Apart from this, we use your information for:

  • Processing and fulfilling your order, including shipping and delivery
  • To get in touch with you and give updates about your orders, product updates, account status, and promotional offers
  • To constantly improve our products and services
  • To keep you and ourselves safe from fraudulent activities and ensure proper security of the website
  • To comply with the legal obligations and implement our policies. 

For more detailed information on this, please get in touch with us.

Your Rights as USA and Canada Users

Atom Vitamins respects the privacy rights of every individual under the CCPA ( California Consumer Privacy Act) and Canada’s privacy laws. 

If you are a resident of the USA or Canada, then you have specific privacy rights, which are mentioned below: 

– Right to access information: You can request access to the personal data that we collected.

– Right to rectification: Correct any inaccuracies you found in your data.

– Right to erasure: You are welcome to request deletion of your data, subject to legal obligations.

– Right to opt out: You can opt out of targeted advertising and tracking features anytime.

– Depending on your jurisdiction, you may have additional rights regarding your personal information, such as the right to access, rectify, or erase your data. Don’t hesitate to get in touch with us if you wish to exercise these rights.

We will definitely proceed with your request within one month and provide further assistance on this free of cost.

How to Exercise Your Rights

To learn more about the rights you can exercise with us, contact us directly using the information on our website.   

Third-Party Services

We always make use of trusted third-party service providers only to get services such as advertising, email communication, hosting, payment gateway, and analytics. It also includes:

  • Meta pixel and Google Ads for targeted advertising 
  • Google Analytics for an excellent analysis of web traffic
  • Email communication management 
  • Management of woo-commerce and other related platforms

For more details on this, please contact us directly.

Children’s Privacy Policy

Our products and services are solemnly not meant for children under 18 years of age. We never knowingly collect personal information from children. If you are a guardian or parent and believe that your child has given us personal information, please contact us, and we will take immediate steps to delete any such information.

Tracking User Behavior

At Atom Vitamins, we may track the pages or websites our users visit while on our site to determine what products or services are highly popular. We later use this data to show you personalized content and advertising within the website that you may like because they align with your interests.

Cookies Usage

Atom Vitamins may use cookies to personalize or enhance your online experience with us. In layman’s language, a cookie is more like a text file placed by a web page server on your hard disk. Cookies aren’t capable of running any program or letting viruses enter your system. Unique cookies are assigned to you, which can only be read by the domain web server that has assigned them to you.

Generally, cookies are meant to give you convenience features to save you time. Cookies tell the web server that you have again come back to the specific page. Let’s take an example: You accessed Atom Vitamins and registered with us, and then a cookie helps us recall specific information you gave us during subsequent visits.

Overall, cookies help to simplify the process of fetching your personal information, which includes name, email, shipping address, billing address, etc. Now, let’s say you revisited Atom Vitamins, then. In that case, the cookies will automatically retrieve the information you previously provided and let you use the site services and features without any issues.

As a user, you have the right to either accept or decline cookies. Some web browsers have the functionality to accept cookies automatically; in this case, check your browser settings. If you want to decline cookies, understand that it will prevent you from fully experiencing the excellent interactive features of this website or its respective products or services.

Links

Atom Vitamins contains links to other sites, especially in the blogs section and possibly on different pages. In such cases, please be aware that we are not responsible for what happens to the user or their information. We have no idea about that site’s content or the privacy practices it follows to collect your information. Please go through their terms and conditions and privacy policy beforehand to safely access such sites.  

Personal Information Security

To ensure your personal information stays safe and to safeguard it from any unauthorized access, Atom Vitamins makes use of specific measures as mentioned below:

We make use of SSL protocol whenever your confidential information is transferred to any other website. SSL stands for Secure Sockets Layer protocol, and it tends to encrypt the information.

Although we take all the measures, any data transmission on the internet or any wireless network can only be secured partially. As a result, while we strive hard to keep you protected, you also acknowledge that (1).

There are limitations related to privacy and security, which are dependent on the internet and beyond our control; (2) the security, confidentiality, and integrity of your information or data exchanged between us and you through Atom Vitamins cannot be guaranteed 100%. 

Email & SMS Communication

Depending on the requirements, Atom Vitamins may occasionally contact you via email to inform you about new product launches, promotional offers, alerts, confirmations, surveys, or other general communication. To improve our services, we may even receive a notification that you have opened our email or clicked on a link in it.  

If you want to opt out of receiving marketing or promotions-related emails, click the Unsubscribe button in the email itself or contact us if you need help. 

Like email, Atom Vitamins may contact you via SMS or text message to share information with you, such as promotional offers, alerts, confirmations, order updates, or other general communication. To improve our services and products, we may even receive an alert whenever you open our text message or click on any link mentioned in it. 

If you don’t want to receive any such updates, then you can contact us, and we will not send you messages again. 

Changes to Privacy Policy

We have the right to change the terms related to the Privacy Policy mentioned in this document from time to time.

We may or may not notify you about the changes made in this document. We will definitely let you know about any changes in the way we handle your personal information by sending a message to your email or phone number.

We can add a note on the top of this page to give you more clarity. Please understand that your continued usage of Atom Vitamins automatically signifies that you acknowledge the changes made to the privacy policy document and agree to abide by and be bound by them. 

Contact Information

If you have any queries, concerns, or requests regarding the given privacy policy document or anything relevant, then please contact us at info@atomvitamins.com