We are grateful to you for choosing Atom Vitamins for all your supplement-related needs. We urge you to review our Shipping Policy before placing an order or to understand how we proceed with your orders. 

Order Processing

Once you place an order, it will be shipped within 2 business days, excluding the holidays and weekends. Also, notice that the orders placed after noon will be processed the next business day. 

Shipping Methods

We offer fast and standard shipping options to domestic as well as international customers. 

Generally, Atom Vitamins ships domestic orders via highly reputable carrier options, such as FedEx, UPS, and USPS. 

We majorly ship international orders via USPS International or other global service providers. 

Shipping Rates

We calculate shipping fees on the basis of the delivery location and weight of the order. 

Customers also have the option to choose their preferred shipping option when placing an order.

For some orders, a free shipping option is also available if they exceed a certain amount or if a promotion is applicable. 

Delivery Time

The time of delivery depends on your chosen shipping method and destination. 

Standard shipping within the US and CANADA will normally take around 3 to 7 business days. 

The expedited shipping option is best suited if you want fast delivery.

Please note that the international delivery time may vary depending on the destination and shipping method chosen, so try to cooperate with us.  

Order Tracking

Once you have placed an order, we will send you a confirmation email containing tracking information and other details. You will receive a tracking number, which allows you to monitor the status and progress of your order. 

Customs and Duties (for International Orders)

The customers are responsible for bearing any cost associated with customs duties, fees, taxes, or other charges imposed by the respective country as per their rules. 

If customs cause any delays, then Atom Vitamins are not responsible for any delay. 

Shipping Address

Customers are solely responsible for providing us with accurate address details for delivering the order so that we can give it on time and to the right place. If you gave us an incorrect address and the order was delivered to that address, we are not responsible for it. 

Shipping Restrictions

Atom Vitamins holds the right to restrict shipping to certain locations due to legal, logistical, or other restrictions.  We will definitely inform the customers beforehand if we realize the order cannot be shipped to their location. 

Lost or Damaged Shipments

In a very rare event, if your order is lost or damaged while in transit, please immediately contact us for assistance. We will definitely work closely with the shipping carrier to look into the issue and resolve it as soon as possible. Your satisfaction is our biggest priority. 

Returns Due to Shipping Issues

If you face any issues with your placed order due to shipping, e.g., a lost package, a damaged item, or anything relevant, please get in touch with us within 2 business days of receiving the item. 

We will investigate the situation to provide you with appropriate assistance, including a refund or product replacement. 

Contact Us

If you have any concerns or questions about our shipping policy document, please feel free to contact us. We value customer satisfaction above all else.

Thank you for trusting us to help you with your wellness and health needs!